If you have a question that is not answered below please contact our staff who would only be too happy to help you.
Matthews.ie are delighted to accept the Department of Social Protection Free Travel Pass on the following outbound and return routes:
Dundalk – Drogheda – Dublin (Cumberland St North & UCD)
Bettystown and Laytown to Dublin (Cumberland St North and UCD)
Dublin (Cumberland St North) to Bettystown and Laytown
Matthews.ie are obliged to ensure that the person presenting a pass is the same person whose name is stated on the Free Travel Pass. Drivers/inspectors may ask to see supporting ID including photographic ID.
When you select our network (Matthews_Free_WiFi) a login page should pop up. Tick the ‘I accept the terms and conditions’ box and then click connect. This should give you free Wi-Fi access for the duration of your journey.
The Wi-Fi service is provided by Fleetconnect. If you are experiencing problems connecting to the Wi-Fi service please call the customer support number provided by Fleetconnect on 0818 333 388.
Please complete the application form to apply for a taxsaver ticket. You may apply for your taxsaver ticket online or download a PDF version. The ticket will be issued once payment has been received. Your application form should be accompanied by two passport photographs.
From November 1st, 2019, we moved all taxsaver tickets to Leap, meaning you you will need a personalised Leap Card to apply for a Taxsaver Commuter Ticket.
You can apply for a personalised Leap Card at this link. When selecting card type, please select Adult personalised. Once received you can fill in our application form with the relevant details regarding your new Leap card in order to get the taxsaver product downloaded onto your card.
We would appreciate if you could submit your application form and passport photographs two weeks in advance of the requested start date. This will allow time for processing and return postage.
Since Nov 1st, 2019, all Taxsaver Commuter Tickets will be for whole months only. For example, if you purchase a 3 month ticket from November, it will be for November, December and January.
Our commuter service stops in Drumcondra, across from Quinn’s Pub, if there is a match or concert on in Croke Park we will have extra coaches on standby for services.
We ask passengers to contact us to help ensure a smooth service for such events. For return services we would recommend that passengers go to Cumberland Street North, due to traffic restrictions in Drumcondra.
In general we service all concerts at The 3Arena.
We ask passengers to inform us of the size of their group and departure point to ensure they can be accommodated. You can do so on the Matthews.ie app or on our Concerts and Events page.
This page also has event specific information such as service times. Please note services are subject to minimum numbers.
As we service the Aviva Stadium on an event by event basis, seats for this service must be booked. You can do so on the Matthews.ie app or our Concerts and Events page. Here you will also find event specific information such as service time and fare.
As we service the RDS on an event by event basis, seats for this service must be booked. You can do so on the Matthews.ie app or our Concerts and Events page. Here you will also find event specific information such as service time and fare.
Return tickets do not have an expiry date and can be used on any route, however they must be legible.
Cash or printed 10 trip tickets are no longer valid after January 31st, 2020. Please contact our office on 042 9378188 if you have any questions regrading this.
10 trip tickets can still be purchased using a Leap Card. For more information on Leap please visit www.leapcard.ie
For students to qualify for the Student rate they must have a Student Leap card – which they purchase from their College (this card is Purple and personalised)
Yes, you can take a bicycle in the luggage compartment underneath. Please note that items are carried at the owners risk and we would recommend that you lock your bicycle to the internal frame of the coach so that it does not move during travel.
We have not a new system to our lost and found – and we ask you to view the listing and if you spot your item please claim the item and follow the onscreen steps.