If you have a question that is not answered below please contact our staff who would only be too happy to help you.

Matthews.ie are delighted to accept the Department of Social Protection Free Travel Pass on the following outbound and return routes:
Dundalk – Drogheda – Dublin (Cumberland St North & UCD) 
Bettystown and Laytown to Dublin (Cumberland St North and UCD)
Dublin (Cumberland St North) to Bettystown and Laytown

Matthews.ie are obliged to ensure that the person presenting a pass is the same person whose name is stated on the Free Travel Pass. Drivers/inspectors may ask to see supporting ID including photographic ID.

Please complete the application form to apply for a taxsaver ticket. You may apply for your taxsaver ticket online or download a PDF version. 

 

Application forms must be submitted at least two weeks before the start date. Payment must be received before the tax saver ticket can be issued onto the Personalised Leap Card. It takes up to 24 hours for the ticket to go onto the Personalised Leap card. The ticket does not show on your Leap account until it is activated by tagging on when boarding the bus.

The ticket will be issued once payment has been received. 

 

You can apply for a personalised Leap Card at this link.  When selecting card type, please select Adult personalised.  Once received you can fill in our application form with the relevant details regarding your new Leap card in order to get the taxsaver product downloaded onto your card.  

https://www.leapcard.ie/en/NavigationPages/CardPurchase.aspx

 

Application forms must be submitted at least two weeks before the start date. Payment must be received before the tax saver ticket can be issued onto the Personalised Leap Card. It takes up to 24 hours for the ticket to go onto the Personalised Leap card. The ticket does not show on your Leap account until it is activated by tagging on when boarding the bus.

 

Since Nov 1st, 2019, all Taxsaver Commuter Tickets will be for whole months only.  For example, if you purchase a 3 month ticket from November, it will be for November, December and January.

Croke Park

Our commuter service stops in Drumcondra, across from Quinn’s Pub, if there is a match or concert on in Croke Park we will have extra coaches on standby for services.

We ask passengers to contact us to help ensure a smooth service for such events. For return services we would recommend that passengers go to Cumberland Street North, due to traffic restrictions in Drumcondra.

The 3Arena
In general we service all concerts at The 3Arena.

We ask passengers to inform us of the size of their group and departure point to ensure they can be accommodated.  You can do so on the Matthews.ie app or on our Concerts and Events page.

This page also has event specific information such as service times.  Please note services are subject to minimum numbers.  

Aviva Stadium

As we service the Aviva Stadium on an event by event basis, seats for this service must be booked.  You can do so on the Matthews.ie app or our Concerts and Events page. Here you will also find event specific information such as service time and fare.

RDS

As we service the RDS on an event by event basis, seats for this service must be booked.  You can do so on the Matthews.ie app or our Concerts and Events page.  Here you will also find event specific information such as service time and fare.

The policy will be that cancellations up to 24 hours prior to departure will be refunded back to the original payment card.

Return tickets have an expiry date of 2 years from the date of issue.  

Cash or printed 10 trip tickets are no longer valid after January 31st, 2020.  Please contact our office on 042 9378188 if you have any questions regrading this.  

10 trip tickets only be purchased using a Leap Card, you can top up your card on the Leap app or with your driver or pay by cash on the day and the driver will issue the 10trip ticket onto your ticket.  

For students to qualify for the Student rate they must have the New Young Adult Card (YAC) issued by leap, this will qualify for 50% reduction on routes.  

 

Yes, you can take a bicycle in the luggage compartment underneath. Please note that items are carried at the owners risk and we would recommend that you lock your bicycle to the internal frame of the coach so that it does not move during travel.

We have not a new system to our lost and found – and we ask you to view the listing and if you spot your item please claim the item and follow the onscreen steps.